Company OS for 2026
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Decision-Making

DACI/RAPID, Amazon 6-pager, decision journal.

PART 3: DECISION-MAKING — Who Decides What, How

Authoritative Resources

ResourceWhy It Matters
Amazon's 6-Pager / PR/FAQDecision-making through written narratives
RAPID / DACI FrameworksIndustry standard decision matrices
Basecamp Shape Up: Betting TableHow to decide which projects get funded
First Round Review: Managing UpDecision escalation patterns
Turn the Ship Around! (David Marquet)Decentralized decision-making model

Core Framework

Decision Levels (adopted from Amazon + GitLab):

LevelCategoryTimeframeProcess
L1Reversible, low costInstantIndividual autonomy, no approval
L2Reversible, high costSame dayWritten options, shared with team, decider picks
L3Irreversible24-48hWritten doc with options, async review, decision meeting
L4Company-altering1-2 weeksPR/FAQ doc, all-hands async review, board/founder vote

Key SOPs:

  1. Decision Journal: Every significant decision gets: date, context, options considered, decision, expected outcome, actual outcome (revisited quarterly)
  2. Disagree and Commit: Once a decision is made, everyone commits regardless of prior disagreement (Amazon principle)
  3. Shape Up Betting Table: Every 6 weeks, leadership meets to "bet" on shaped projects. No scope creep during the cycle — focus on shipping.

AI Integration

  • AI that drafts decision docs from conversation history
  • AI that surfaces past similar decisions from the Decision Journal
  • AI that tracks decision outcomes and flags when expected vs actual diverge

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